Legal
Privacy Policy
HospitalWaits is operated by Doctor Data Ltd, registered in England.
Last updated: 4 May 2026.
Short version
- We do not collect personal data from visitors.
- We do not store the postcodes you search — they are sent to postcodes.io only to compute distance, then forgotten.
- We use Umami for cookieless, anonymised analytics.
- No cookies, no third-party tracking, no ad networks.
What data we collect
When you search
- Postcode: sent to postcodes.io to look up latitude/longitude. Not stored on our servers.
- Search queries: the procedure + sort + distance params travel through the URL only. Not stored.
Analytics
We use Umami to understand which pages get visited and which referrers send traffic. Umami collects:
- Page URL (without your search params)
- Referrer (which site you came from)
- Browser + OS (anonymised)
- Country (derived from IP, IP itself not stored)
No cookies are set. No tracking across other sites.
How we use your data
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Postcode | Distance calculation | Legitimate interest | Not stored |
| Anonymised analytics | Understand site usage | Legitimate interest | Aggregated, no personal data |
Third parties
| Service | What they receive | Why |
|---|---|---|
| postcodes.io | Postcode (per search) | Distance calculation |
| Vercel | Page requests | Website hosting |
| Supabase | Page requests | Database hosting (read-only) |
| Umami | Anonymised page views | Aggregate analytics |
Sponsored placements + affiliate links
From late 2026, HospitalWaits may carry sponsored placements from private hospital groups and affiliate links to private medical insurance comparison services. When this happens:
- Sponsored items will be clearly labelled with a "Sponsored" badge of at least equal visual weight to the listing.
- Outbound sponsored / affiliate links carry the
rel="sponsored"attribute. - If you click a sponsored or affiliate link and subsequently take an action with the partner, Doctor Data Ltd may receive a commission. We do not collect any personal data about you from these clicks; the partner's site has its own privacy policy.
- Sponsored placements do not influence our editorial analysis or methodology. See /sponsorship-policy for the full disclosure standard.
Your rights (UK GDPR)
You have the right to:
- Access any data we hold about you (we hold none unless you've actively contacted us by email)
- Delete your data — email us
- Correct your data — email us
- Complain to the ICO if you're unhappy with how we handle your data
Data controller
Doctor Data Ltd
Contact: mustafa@doctor-data.co.uk
Cookies
This site does not use cookies. Umami analytics is cookieless by design.
We may update this policy as the site evolves. Continued use of the site constitutes acceptance of the updated policy.